Do you accept returns?
Yes, we do accept returns. You can return unworn boots within our 30 day return period. If you have any questions or need assistance with the return process, feel free to contact us.
Can I exchange an item?
Certainly, you can exchange items. Please note that the buyer is responsible for the shipping costs associated with returning the item to our warehouse.
How long does it take for my order to arrive?
Thanks to our exclusive DHL contract, we can deliver your goods to your doorstep faster than most other suppliers.
Processing Time: 3 - 7 days
Shipping Time: USA / EU / Canada / Australia: 5-10 days
Other Countries: 7-14 days
Once you place your order and we have shipped it, you will receive your tracking code. Throughout all the time running this brand, we have shipped over hundreds and hundreds of products. Most commonly, your item arrives in around 10-15 working days after a customer has purchased it.
Is security and privacy guaranteed?
Yes, all payments are 100% safe and secure. Once your payment is processed, you will receive an order confirmation and after we ship your products out.
What size should i choose?
When selecting the size for your product, always refer to the sizing chart located above the 'Add To Cart' button.
In general, whether it's boots, jerseys, or pants, we recommend choosing one size larger than your usual preference. For example, if you typically wear size M, it's advisable to opt for size L. If your usual boot size is 38, consider selecting size 39.
Our products are meticulously crafted from high-quality materials, ensuring comfort even if the item is slightly larger or smaller than your regular size.
If you mistakenly order the wrong size, worry not! You can easily initiate a return, and we will promptly send you a perfectly fitting replacement. For more information about returns, please contact us on the 'Contact' section on our website.
Where can i contact you?
You can contact us on Instagram, TikTok, or by directly emailing us.
E-mail: thefootyroom.info@gmail.com
Instagram/TikTok: thefootyroom_
E-mail: thefootyroom.info@gmail.com
Instagram/TikTok: thefootyroom_
Is there a warranty?
Yes, we provide a warranty for our products.
In the unfortunate event that your order arrives damaged, we are committed to ensuring your satisfaction. Simply contact us, and we will promptly send you a new pair of boots or clothing for free. Your peace of mind is important to us, and we strive to make sure you receive quality products in perfect condition.
Are you legit?
We're a legitimate seller with a proven track record, having sold over 400 items on our website, Instagram, and eBay.
Your trust in us is well-placed, and we're here to provide a seamless and reliable shopping experience. If you have any questions or need assistance, feel free to reach out.